Protecting Your Privacy
Maintaining our patients’ confidentiality is a top priority at Beta Paternity. You can trust us to protect your privacy and handle your paternity test discreetly.
Our strict confidentiality policy includes the following measures:
- We will password-protect your case file with a password you supply. When you set up your paternity test, we will ask you for a password. Any time you or another tested party contacts us for information about your test, we will ask for the password before releasing any information. We will also ask for the unique case reference number assigned to your test.
- We will only contact you by the method you request. You can opt to communicate with us by phone, email, and/or fax, with delivery options of USPS or courier delivery. We will be sure to follow any instructions you provide for communicating with you privately.
- We will only send mail in plain envelopes. We will send our Beta Self-Collection™ Kit and any other mailings (such as the test results) in plain, unmarked envelopes. The exception to this rule is if you request to receive your kit or test results via courier delivery. In this case, the envelope will be simply marked with “Beta” as the sender.
If you would like to discuss our confidentiality policy or paternity tests with one of our helpful customer service representatives, please call 1-800-798-3810.
This entry was posted
on Friday, August 11th, 2006 at 9:35 pm and is filed under Home Paternity Tests.
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